Contact Bookmakers Not On Gamstop

Got a question about one of the non Gamstop bookmakers we cover, spotted something that needs updating, or want to suggest a site for us to look at? This page tells you how to reach Bookmakers Not On Gamstop and what happens once your message lands with us.

The Best Way to Reach Us

Email is the quickest and most reliable route to our team. Send your message to [email protected] and we will read it in full before replying — we do not rely on automated responses to close out enquiries.

A short note on what your message is about helps us route it to the right person faster. If you are asking about a specific bookmaker, mention the name; if it is about odds, a bonus term or a payment method, a line or two of context saves back-and-forth.

What We Can Help With

Questions about our reviews — how we rated a particular bookmaker, why one site ranks above another, or what a specific offer actually involves.
Corrections — betting sites not on Gamstop update their odds, promotions and terms regularly. If you spot something on our site that looks out of date, tell us and we will check it.
Site suggestions — if there's a new betting site not on Gamstop you think deserves a look, let us know what stood out about it.
Feedback on payment methods, markets or features — we're always keen to hear what matters to readers when it comes to cash out, bet builders or how quickly a site pays out.
General enquiries — anything else about how our site works or how we cover this space.

What We Don't Cover

We are an independent comparison and review site, not a bookmaker, so we cannot process bets, payments, withdrawals or account issues on your behalf. Any query about a live bet, a deposit or a withdrawal needs to go directly to the bookmaker in question through their own support channels — most of the sites we review offer live chat or email support for exactly this. If you're comparing options and want a starting point, our rankings above and our guide to non Gamstop casinos cover the wider offering some of these operators run alongside their sportsbook.

How Quickly We Reply

We aim to respond within two working days. During busier periods — around major sporting fixtures, for instance — it can occasionally take a little longer, but every message gets a genuine reply from someone on our team.

A Note on Responsible Gambling

If you're contacting us because betting has become difficult to manage, please say so in your message. We're not a support service ourselves, but we can point you towards organisations set up to help, and we would rather you reach out than not. Betting sites not on Gamstop remain open to UK players who have self-excluded through the local scheme, and it's entirely your choice whether to use one — but if you'd value extra tools or support around your betting, we're happy to help you find them. All betting involves risk and is intended for those aged 18 and over.

Keeping Our Content Accurate

Our rankings and write-ups are based on independent research into each bookmaker's offering, and we review them periodically as terms and sites change. Reader feedback is one of the ways we catch things that need updating, so if something we've published doesn't match what you've experienced, we genuinely want to hear about it.

Thanks for taking the time to read this far — drop us a line whenever something's on your mind.